Privacy

Privacy Policy

CosyCork Insulation Ltd uses the information you send through this website to respond to enquiries, assess whether a cork insulation or exterior coating service may be suitable, prepare estimates and manage follow-up communication.

Information we collect

The enquiry form may collect your name, phone number, email address, postcode, property type, affected rooms, project details, preferred contact method, timescale, optional budget guide and uploaded property photographs.

How we use it

Your details are used to reply to the enquiry, understand the property issue, prepare a recommendation or estimate, arrange any suitable next step and keep a record of customer communication.

Photographs

Uploaded photographs are used to assess the property issue you have described. Please avoid uploading images that show people or private documents unless they are necessary for the enquiry.

Where information is stored

Enquiry details and uploaded photographs are stored in the website's secure backend and shown in a private enquiry dashboard. Email notification software may be used to alert the business when a new enquiry arrives.

Sharing

Information is only shared with service providers needed to run the website, store enquiries, host uploads, send notifications or provide the requested service. It is not sold.

Retention

Enquiry records are kept for as long as needed to respond, quote, deliver work, handle follow-up queries and meet normal business record needs.

Your rights

You can ask to access, correct or delete personal information held about you, subject to legal and business-record requirements. Use the contact route shown on this website to make a request.

Cookies and analytics

Essential cookies support the website and enquiry experience. Non-essential analytics should only run after cookie consent. See the Cookie Policy for more detail.

Business details

CosyCork Insulation Ltd, 35 The Green, Odd Down, Bath BA2 2TJ. Telephone: 07437 217926.